Where is my order?
Customers can track their orders by logging into their account and clicking on the tracking number provided by Royal Mail. Alternatively track your order here
Do you accept returns?
Yes, please follow our returns policy for more information
Can I cancel my order?
Unfortunately customers do not have the right to cancel their order once it has been placed.
I have received a wrong or faulty item, what should I do?
Please send proof via pictures to firstname.lastname@example.org within 7 days of receiving the item and our team will be more than happy to resolve the issue.
I have another question, how do I contact you?
Feel free to contact us by sending an email to email@example.com and our team will answer any questions as soon as possible.